Zadbaj Terms & Conditions

The following conditions must be met in order to use zadbaj. Failure to comply may result in zadbaj suspending or terminating your account at any time.

• You must be at least 18 years of age.
• Online gaming must not be legally prohibited in the country from which you are playing.
• You must open an account in your own name and for your own use — not on behalf of anyone else.
• All information provided at registration must be accurate and up to date.
• zadbaj employees and their immediate family members are not permitted to play on this platform.

Each individual may register only one account on zadbaj. If multiple accounts are found belonging to the same person, all accounts will be closed and all balances and winnings will be forfeited.

Keep your password and login credentials confidential. Allowing others to access your account is prohibited. Selling or transferring your account to another person is not permitted.

• The name, date of birth, and mobile number provided at registration must be truthful.
• To update account details, please contact Support.
• The member is solely responsible for the security of their account.
• Running multiple accounts from the same device or IP address will result in all accounts being closed.

Zadbaj reserves the right to verify a member's identity at any time — particularly during withdrawals, large transactions, or when any irregularity is suspected. KYC documents may be requested in such cases.

To deposit on zadbaj, you must use a payment method registered in your own name. Currently supported payment methods are bKash, Nagad, and Rocket.

• Minimum deposit: BDT 500.
• Deposits are typically processed instantly.
• Transfers must be made from an account registered in your own name.
• Deposits made through third parties are not accepted.
• zadbaj will not accept funds from unknown or unverified sources.

Please ensure you provide the correct transaction ID and accurate details when making a deposit. zadbaj will not be held responsible for any delays caused by incorrect information.

Your account must be verified before you can make a withdrawal. zadbaj typically processes withdrawals within 15 minutes, though it may take slightly longer during peak hours.

• Minimum withdrawal: BDT 500.
• Maximum daily withdrawal: BDT 1,00,000 (varies by membership tier).
• Withdrawals will only be processed to the same payment method used for the deposit.
• Wagering requirements must be met before any bonus winnings can be withdrawn.
• Withdrawals are not permitted until a bet equal to the deposit amount has been placed.

All zadbaj bonuses and promotions are subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus.

• Bonuses may only be withdrawn after the specified wagering requirements have been fulfilled.
• Each bonus is automatically cancelled upon expiry.
• It is generally not possible to have multiple bonuses active at the same time.
• Bonus abuse or claiming bonuses across multiple accounts is strictly prohibited.
• While a bonus is active, all betting must remain within the bonus bet limits.

All games on zadbaj are powered by internationally certified RNG (Random Number Generator) technology. Every game outcome is entirely random and unbiased.

If a game is interrupted or cancelled due to connectivity issues or a technical fault, zadbaj will generally refund the bet. However, this is subject to the automated system's outcome.

• RTP information for all games is published transparently.
• All Live Casino rounds are recorded.
• In the event of a technical fault in a game, zadbaj support's decision is final.
• The use of bots or automated software is prohibited.

Zadbaj reserves the right to immediately suspend an account and forfeit all associated balances if any of the following actions are detected.

• Creating multiple accounts.
• Registering with false information.
• Bonus abuse or bonus farming.
• Using bots or automated software.
• Attempting to exploit system vulnerabilities.
• Engaging in money laundering or the use of illicit funds.
• Engaging in inappropriate behavior toward other members.
• Behaving rudely or disrespectfully toward zadbaj staff.

Zadbaj places the highest priority on protecting your personal information. We use 256-bit SSL encryption and never sell your data to third parties.

• Information provided at registration is used solely for account management purposes.
• Payment details are stored in encrypted form.
• KYC documents are stored on secure servers.

For more details, visit our Privacy Policy Read.

Zadbaj reserves the right to suspend or close an account under the following circumstances:

• Upon evidence of a rule violation.
• If KYC verification has not been completed.
• In cases of prolonged inactivity (12 months or more).
• At the member's own request.

Members may also close their account at any time by contacting zadbaj Support. Please withdraw any remaining balance before closing your account.

If a dispute arises, please contact the zadbaj customer support team first. Most issues are resolved within 48 hours.

• Get instant support via live chat.
• You may send a detailed complaint via email.
• Game logs will be reviewed to resolve any game-related disputes.
• zadbaj's decision shall be final and binding.

Zadbaj reserves the right to amend these Terms & Conditions, in part or in full, at any time. Members will be notified of any changes via email or an on-platform notice.

Continued use of zadbaj following any changes will be considered acceptance of the updated terms. We therefore recommend visiting this page regularly.